Privacy Policy
At Witty Awareness, we believe transparency builds trust. This policy explains how we handle your personal information when you engage with our game programming education platform.
Information We Collect
We collect information to provide better educational experiences and improve our game programming courses. Here's what we gather and why:
Personal Information
Name, email address, phone number, and educational background when you register for courses or contact us for information.
Learning Progress
Course completion rates, quiz scores, project submissions, and time spent on different modules to track your educational journey.
Technical Data
Device information, browser type, IP address, and website usage patterns to ensure our platform works smoothly across different systems.
Communication Records
Messages you send us, support tickets, feedback forms, and any correspondence related to your learning experience.
How We Use Your Information
Your data helps us create meaningful educational experiences. We use it to:
- Deliver Course Content: Provide access to game programming materials, track your progress, and customize learning paths based on your skill level.
 - Improve Our Platform: Analyze how students interact with content to identify areas where we can enhance the learning experience.
 - Communicate Updates: Send important course announcements, schedule changes, and educational resources relevant to your studies.
 - Provide Support: Respond to questions, troubleshoot technical issues, and offer guidance on your learning journey.
 - Maintain Security: Monitor for unusual activity and protect against unauthorized access to student accounts and course materials.
 
Data Sharing and Third Parties
We don't sell your personal information. However, we work with trusted partners to deliver our educational services:
Educational Technology Providers
We use cloud-based learning management systems and video hosting platforms to deliver course content. These providers process data solely to support your educational experience.
Payment Processing
Financial institutions and payment processors handle transaction data when you enroll in paid courses. They follow strict security standards for financial information.
Analytics Services
We use analytics tools to understand how students use our platform, which helps us improve course design and identify technical issues.
Legal Requirements
We may share information when required by Taiwan law, court orders, or to protect the rights and safety of our students and staff.
Your Privacy Rights
As a student or prospective student, you have several rights regarding your personal information:
Access Your Data
Request a copy of the personal information we hold about you, including learning progress and account details.
Correct Information
Update or correct any inaccurate personal information in your student profile or account settings.
Delete Your Account
Request deletion of your personal data, though we may retain some information for legal or educational record requirements.
Data Portability
Receive your course completion certificates and learning records in a format you can transfer to other educational platforms.
Limit Processing
Restrict how we use your information while maintaining access to course materials you've already purchased.
Withdraw Consent
Opt out of marketing communications while continuing to receive essential course-related updates.
Data Security and Protection
We take protecting your information seriously. Our security measures include:
- Encryption: All data transmission uses SSL/TLS encryption, and sensitive information is encrypted in our databases.
 - Access Controls: Only authorized staff can access student data, and access is limited to what's necessary for their role.
 - Regular Updates: We keep our systems updated with the latest security patches and monitor for vulnerabilities.
 - Data Backups: Regular backups ensure your course progress and certificates are protected against data loss.
 - Incident Response: We have procedures in place to quickly address any security concerns and notify affected users when required.
 
Data Retention
We keep your information for different periods depending on its purpose:
Active Student Records
While you're enrolled in courses or using our platform, we maintain your full learning profile to support your educational progress.
Course Completion Data
We retain course completion records and certificates for seven years to verify your educational achievements if needed for future opportunities.
Marketing Information
Communication preferences and marketing data are kept until you unsubscribe or request deletion.
Legal Requirements
Some information may be retained longer to comply with Taiwan educational regulations and tax requirements.
Taiwan Personal Data Protection Act Compliance
This privacy policy complies with Taiwan's Personal Data Protection Act (PDPA). As an educational institution operating in Taiwan, we follow local regulations for collecting, processing, and storing student information. Students have specific rights under Taiwan law, including the right to request information about data collection purposes and the right to file complaints with local authorities.
International Data Transfers
Some of our educational technology partners operate servers outside Taiwan. When we transfer your data internationally, we ensure:
- Partners meet adequate data protection standards
 - Appropriate safeguards are in place to protect your information
 - Data is only used for educational purposes as specified in our agreements
 - You can request information about where your data is processed
 
Updates to This Policy
We review this privacy policy regularly and update it when we change how we handle data or when required by law. We'll notify active students of significant changes through email or platform announcements. The "Last Updated" date at the top of this page shows when changes were made.
For minor clarifications or formatting updates, we may not send individual notifications, but the updated policy will always be available on our website.
Questions About Your Privacy?
If you have concerns about how we handle your data or want to exercise your privacy rights, we're here to help.
Xinyi District, Taipei City, Taiwan 110